Be Accurate The content we provide directly and the information we help others provide through our products and services is accurate
Earn the trust of others We will be dependable and consistent, doing everything we can (genuinely listening, considering all perspectives and being patient) to earn the trust of others
Make a difference We believe we can make a difference in the lives of our colleagues, our customers and the people our customers serve. We will do our work with the goal of improving lives and communities in mind.
Keep an open-mind We keep our minds open to ways to improve our work and to the ideas of the people we work with
Initiative We feel empowered to make decisions and solve problems independently
Create incredible things We will provide products and services that delight and amaze our customers
Dependability We can be depended upon to do what we say we will
Challenge conventional thinking We will challenge the norm, ask the hard questions and think critically about how we can improve our work
Honesty We will be truthful, candid and sincere always
Innovate We will exist on the cutting edge, seeking out new processes, tools and technology for effective communication
Inspire We will inspire our customers think creatively and achieve their goals
Meeting deadlines We will provide the products and services on time
Strive to succeed We will give our maximum effort to achieve success in all that we do.